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Managing the Gears of Connectivity: Understanding IT Management

29 September 2024

With the increasing demand for Information Technology (IT) systems, driven by industrial development, there is a growing need for maintaining and managing the quality of technology.

IT Management (Information Technology Management) is the process of planning, managing, and controlling IT resources within an organization to support business and operational goals. IT management involves overseeing IT infrastructure, software, networks, data, and human resources involved in IT operations.

The process of Information Technology management has several foundations, but broadly speaking, it is a concept introduced to manage and define all IT processes and governance. Among the various existing perspectives, some processes have been standardized by companies through the Information Systems Audit and Control Foundation (ISACF), which created a working guide and IT control framework known as Common Objectives for Information and Related Technology (COBIT).

To support IT supervision and management, several procedural arrangements are in place to ensure the smooth operation of information networks:

  1. Developing an IT Master Plan:
    Developing an IT infrastructure plan and its advancement within an institution ensures alignment between organizational goals and the development of the IT portfolio, promoting high effectiveness and 
  1. Determining the Direction and Objectives of Technology:
    Technological development should be based on the type of information system services required by a business or organization. This will dictate the standards and procurement models to be selected, adopted, and developed, while also monitoring technological changes.
  1. Developing Information Architecture:
    To implement an integrated information system within a company, building a cohesive network architecture is essential to optimize connectivity and network speed.
  1. Communicating the Purpose and Direction of IT:
    Since IT is utilized by various individuals within the company, decisions regarding the allocation of funds to meet IT development and investment needs must be made. Communicating the IT network ensures that all members of the organization understand the network infrastructure and how it operates, reducing errors and enhancing resource utilization.
  1. Managing Resources and Socializing the Information Network:
    In addition to educating about IT network utilization, as part of the IT technicians' QA/QC responsibilities, network users must be aware of various regulations governing network usage, especially in today's environment, where many websites engage in phishing to steal personal data.

Once the network is established, the next step is to provide education to network users, which in the corporate context includes employees and executives.

IT management plays a crucial role in guiding an organization toward operational efficiency, data security, and technological innovation. As a manifestation of its commitment to enhancing informatics education, Universitas Dian Nusantara provides a platform for students to study Informatics through its Informatics Engineering program.

Furthermore, with the rising demand for corporate network development and public telecommunications infrastructure, graduates equipped with Informatics knowledge from UNDIRA are expected to contribute to the advancement of information networks. Therefore, investing in strategic and sustainable IT management and education will yield long-term benefits for corporate growth and resilience.

(Danang Respati Wicaksono / HUMAS UNDIRA)

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Biro Humas & Sekretariat Universitas Dian Nusantara

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